Shipping policy
DeliveryUnited Kingdom
Royal Mail Tracked 48 £2.65
Royal Mail Tracked should arrive within 2-3 working days after your order has been shipped, you will get a notification via email or via mobile with tracking details. Most orders should fit through your letterbox but High value orders will need to be signed for.
Royal Mail Tracked 24 £3.65
Royal Mail Tracked should arrive within 1-2 working days after your order has been shipped, you will get a notification via email or via mobile with tracking details. Most orders should fit through your letterbox but High value orders will need to be signed for.
Royal Mail Special Delivery Monday to Friday £8.95
Royal Mail Special Delivery is a guaranteed Next Day Delivery - ( Monday-Friday ONLY) - can arrive between 8am- 1pm, you must be home to receive your parcel and will require a signature upon arrival - No special delivery will be left - Tracking number provided if needed, must order before 10.30am Monday-Friday for 1-2 working day delivery (Orders placed after 10.30am Thursday and before 10.30am Friday will be delivered Monday-Tuesday)
Royal MailSpecial Delivery Saturday £15.95
Royal Mail Special Delivery is a guaranteed Next Day Delivery (Posted pre 10.30am Friday) - can arrive between 8am- 1pm Saturday, you must be home to receive your parcel and will require a signature upon arrival - No special delivery will be left - Tracking number provided if needed, must order before 10.30am Friday for 1-2 day delivery We do not post on weekends, all orders received after 10.30am on a Friday wont be posted until after the weekend on the Monday, or after a Bank Holiday.
Dispatch Times
For Pre-Designed Cake/Cupcake Toppers
If ordered before 10.30am on a working day, we aim to print and dispatch the same day, all orders placed after 10.30am on a Friday wont be posted until after the weekend/bank holiday.
For Create your Own / Photo Cake Toppers
We aim to print and dispatch your order within 24 hours or same day if possible, if your image is use-able, if not we will contact you via email, this may delay the printing process.
The turnaround time may be subject to change based on demand. If we believe the processing time will be more than 24 hours or during annual leave, holidays or postal strikes then we will inform you. You will still be able to place you order but please be aware of this.
***PLEASE NOTE***
When the images are printed out onto icing sheets, the colour may not be exactly the same as the original. It tends to be a few shades different, but not usually that noticeable. We use the best software and printers, our icing sheets are of the highest quality and our customers always comment on high print quality compared to other vendors they have used in the past.
It also depends on the quality of the original image. All of the images that we provide are high resolution, and you can tell the difference. If it looks low quality, pixelated or blurred on the screen then imagine what this will look like on your cake or treats please bear this in mind if you are shopping around.
If you are sending us a photo / image then the better quality (the higher resolution) you can provide, the clearer and crisp the image will be. We are not responsible for any poor quality photos / images that are sent to us, we will do our best to change the colours and brightness of the image to get the best print results but we are not able to make images clearer. We will email you if the photo isn't up to our standards or we will find a better one if we can!